Urgent Care - Mercy
Urgent Care • Arkansas City, KS
Ratings by platform
- Birdeye (Mercy-GoHealth Urgent Care): 4.5/5 stars (354 reviews)
- Zocdoc (Mercy-GoHealth Urgent Care - Springdale): 4.94/5 stars (33 reviews)
What patients say
Patients praise
- Prompt and efficient care for many patients
- Professional and attentive medical personnel in many instances
- Clean and welcoming facilities
- Convenience of walk-in options and online appointments
Common complaints
- Concerns regarding administrative and reception staff professionalism
- Reports of long wait times or scheduling issues
- Occasional complaints about communication lapses or perceived lack of empathy
- Instances of dissatisfaction with specific clinical assessments or treatment plans
In patients' words
"The staff were very pleasant and attentive to my problem. I had a very good experience."
— Patient review on Birdeye"HORRIBLE experience! Couldn't tell you how the doctors are because I couldn't get past the awful receptionists."
— Patient review on LocalityBizMore clinics in Arkansas City
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