Clay Platte Family Medicine Clinic - Partnering for Excellence in ...
Family Medicine • Arkansas City, KS
Ratings by platform
- Apple Maps/Yelp: 2.2/5 (92 reviews)
- MapQuest/Yelp aggregation: ~2.0/5 (84 reviews)
What patients say
Patients praise
- Kind and attentive doctors and staff
- Thorough medical care and communication
- Feels heard and valued during appointments
- Professional and clean facilities
Common complaints
- Billing policies and lack of transparency
- Long wait times in the waiting room
- Staff and provider rudeness or poor bedside manner
- Difficulty with online access/patient portal after changes
In patients' words
"They r upcoding their bills. When i called billing to inquire about my sudden bills, they hung up on me! Billing dept is horrible and rude."
— Apple Maps/Yelp review"Dr. Meseyton is one of the kindest and most attentive doctors I’ve ever had. She hears my concerns and is happy to explain and discuss everything."
— My Needs Network review"I was sick for over 3 weeks and had a same day apt with Dr. Wylie De Vera. He was impatient and somewhat rude."
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