Oklahoma State List: Geriatric Health Care Services
Geriatrics • Ardmore, OK
Ratings by platform
- seniors.fyi (Southbrook Healthcare, Ardmore): 3.8/5 (22 reviews) (22)
- seniors.fyi (Whispering Oaks, Ardmore): Not stated (page lists multiple negative reports) (Not stated)
- Birdeye (Mercy Senior Behavioral Health - Ardmore): 2.0/5 (Google shown as 2) (2 reviews)
- seniors.fyi (Lakeland Manor, Ardmore): 3.5/5 (12 reviews) (12)
- My Caring Plan (Lakeland Manor, Ardmore): 7.4/10 (13 reviews across the web) (13 (across the web))
- seniors.fyi (Canoe Brook Assisted Living - Ardmore): 4.6/5 (10 reviews) (10)
- localitybiz.com (Geriatric care services in Ardmore directory): Average rating 1.4/5 (174 reviews & ratings) (174)
What patients say
Patients praise
- Some facilities/providers described as friendly, caring, and supportive with clear communication to families (e.g., Canoe Brook; Lakeland Manor per My Caring Plan)
- Social engagement and daily activities/organized programming praised in at least one assisted living listing (Canoe Brook)
- At least one directory-level sample includes positive experiences with staff responsiveness and follow-up care
Common complaints
- Multiple skilled-nursing/long-term-care facilities described with concerns about staffing levels and basic operational issues (Southbrook: understaffed perceptions; Whispering Oaks: neglect/safety concerns)
- Cleanliness/odor and hygiene problems reported (Southbrook; Whispering Oaks)
- Allegations of negligence, theft/missing personal items, and poor handling/accountability (Southbrook; Lakeland Manor)
- Very low ratings/negative experiences for behavioral health (Mercy Senior Behavioral Health: overmedication, staff not truthful)
- Visitation limitations and lack of family communication after death described (Whispering Oaks)
- Unsafe incidents/supervision failures reported (Whispering Oaks: resident wandering)
In patients' words
"“Worst place on earth”"
— Birdeye review snippet for Mercy Senior Behavioral Health - Ardmore"“Worst place to place a loved one…” and “...staff refused to speak to the family after the aunt’s death”"
— seniors.fyi review highlights for Whispering Oaks"“The facility appeared understaffed… The building was worn out… The CNAs were lazy… They lost clothing belonging to patients…”"
— seniors.fyi review highlights for Southbrook Healthcare"“They witnessed horrors in the parking lot…” / night staff described negatively; allegations of theft and deceit; hygiene/pest concerns"
— seniors.fyi and My Caring Plan summaries for Lakeland Manor"“Best suited for seniors who want a warm, family-like atmosphere… visitors welcomed freely… social engagement… a core value”"
— seniors.fyi overall review narrative for Canoe Brook Assisted Living - ArdmoreMore clinics in Ardmore
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