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Oklahoma State List: Geriatric Health Care Services

Geriatrics • Ardmore, OK

What patients say

Patients praise

  • Some facilities/providers described as friendly, caring, and supportive with clear communication to families (e.g., Canoe Brook; Lakeland Manor per My Caring Plan)
  • Social engagement and daily activities/organized programming praised in at least one assisted living listing (Canoe Brook)
  • At least one directory-level sample includes positive experiences with staff responsiveness and follow-up care

Common complaints

  • Multiple skilled-nursing/long-term-care facilities described with concerns about staffing levels and basic operational issues (Southbrook: understaffed perceptions; Whispering Oaks: neglect/safety concerns)
  • Cleanliness/odor and hygiene problems reported (Southbrook; Whispering Oaks)
  • Very low ratings/negative experiences for behavioral health (Mercy Senior Behavioral Health: overmedication, staff not truthful)
  • Visitation limitations and lack of family communication after death described (Whispering Oaks)
  • Unsafe incidents/supervision failures reported (Whispering Oaks: resident wandering)

In patients' words

"“Worst place on earth”"

— Birdeye review snippet for Mercy Senior Behavioral Health - Ardmore

"“Worst place to place a loved one…” and “...staff refused to speak to the family after the aunt’s death”"

— seniors.fyi review highlights for Whispering Oaks

"“The facility appeared understaffed… The building was worn out… The CNAs were lazy… They lost clothing belonging to patients…”"

— seniors.fyi review highlights for Southbrook Healthcare

"“They witnessed horrors in the parking lot…” / night staff described negatively; allegations of theft and deceit; hygiene/pest concerns"

— seniors.fyi and My Caring Plan summaries for Lakeland Manor

"“Best suited for seniors who want a warm, family-like atmosphere… visitors welcomed freely… social engagement… a core value”"

— seniors.fyi overall review narrative for Canoe Brook Assisted Living - Ardmore

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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