Primary Care Providers in Appleton, WI - ThedaCare
Family Medicine • Appleton, WI
Ratings by platform
- TrustAnalytica / Google Reviews: 2.6 out of 5 stars (based on 34 Google reviews) (34 reviews listed for Physicians-Appleton North)
- US News & World Report: Varies, with many individual providers receiving high patient experience scores (e.g., 5/5) (Multiple sets of reviews ranging from 8 to 83 per provider/category)
- Yelp (Appleton Medical Center): 16 reviews total (16 reviews)
What patients say
Patients praise
- High levels of patient willingness to recommend the facility (90% for the medical center)
- Positive individual experiences with specific doctors and nurses being kind and attentive
- Appreciation for modern, clean, and well-equipped facilities
- Convenient integration of testing/imaging services within the clinic buildings
- Generally short wait times mentioned by some reviewers
Common complaints
- Frustration with billing practices, including issues with payment plans and accounts being sent to collections without notice
- Reports of rude or unprofessional staff interactions
- Confusing signage and facility navigation, particularly at the Gateway location
- Concerns about high out-of-pocket medical costs
- Difficulty maintaining status as an 'established patient' if not seen within specific timeframes
In patients' words
"Dr. Emily Gonnering and her Nurse, Jessica, were very kind. They listened to my concerns, took notes, asked follow up questions, and they both eased my worries..."
— LocalityBiz (Review for ThedaCare Physicians-Appleton North)"ThedaCare employees dont care about their patients and are always so rude... I wouldnt make someone feel worthless when theyre already feeling uneasy, scared or possibly having the worst day of their life."
— Better Business Bureau (Patient Complaint)"The building, on the other hand....It's beautiful, but the signage is horrible. Things either aren't marked at all, or they are very small."
— LocalityBiz (Review for ThedaCare Physicians-Appleton Gateway)More clinics in Appleton
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