AAUrology
Urology • Annapolis, MD
Ratings by platform
- Apple Maps/Yelp: 2.5/5 (47 reviews)
- WebMD (10 reviews)
- rater8: 4.9/5 (45 reviews)
- rater8: 4.9/5
What patients say
Patients praise
- Highly regarded individual physicians (e.g., Dr. Cung, Dr. Gonzalez, Dr. Zhu, Dr. McDermott)
- Physicians described as compassionate, knowledgeable, and good communicators
- Positive outcomes for specific surgical and urological treatments
- Effective care for complex conditions
Common complaints
- Difficulty reaching the office staff by phone
- Long wait times for appointments and responses
- Poor communication regarding scheduling and procedure cancellations
- Inconsistent post-operative care and follow-up communication
- Unprofessional or dismissive demeanor of some support staff
In patients' words
"Took me 2 months to get an appointment to see Dr Graziano... all to find out that the appointment wasn't scheduled properly."
— WebMD review"Dr. Gonzalez has been a God send. He is such a great doctor and overall person. He is patient, answers all of your questions, and truly cares for his patients."
— LocalityBiz review"My rating with Dr. Zhu has always been a 5 star rating. However, due to the screw up today by the front office staff I would rate them today to be a zero."
— rater8 reviewMore clinics in Annapolis
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