Urology Clinic | West Ann Arbor Health Center-Parkland ...
Urology • Ann Arbor, MI
Ratings by platform
- Vitals (West Ann Arbor Health Center Parkland Plaza): Be first to leave a review (no overall rating shown in snippet) (Not specified (practice shows 1 location and 31 physicians))
- TrustReviewers.com (West Ann Arbor Health Center): 4.1 stars out of 5 (20 reviews)
- U.S. News (University of Michigan Health-Ann Arbor urologists): Patient Experience rating 5 / 5 (10 reviews)
What patients say
Patients praise
- Convenient location with multiple specialists/labs/infusion services in one place
- Clean and tidy facilities (waiting rooms/clinics/restrooms/infusion area)
- Responsive/supportive staff; an example nurse quickly handled an adverse reaction
- Generally favorable overall ratings on at least one review site
Common complaints
- Scheduling/appointment issues (rescheduled/cancelled without adequate communication)
- Highly disappointed/waste of time due to being sent to the wrong type of specialist and continued delays
- Some low-star reviews are attributed to patient-specific issues such as insurance/scheduling, though this is presented in the review summary
In patients' words
"“My experience in Otolaryngology (ENT) clinic was very bad and waste of time.”"
— TrustReviewers.com review of West Ann Arbor Health Center"“Having all my specialists, infusions, and lab work in one location is very convenient… [the] waiting rooms… restrooms, and infusion area are always clean and tidy.”"
— Wanderlog review summary for West Ann Arbor Health Center"“The nurse Cherri M was absolutely impeccable! … She promptly administered antihistamines and steroids, then contacted my husband’s Neurologist…”"
— Wanderlog review summary for West Ann Arbor Health CenterMore clinics in Ann Arbor
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