Sexual Health Services (HIV & STI) | Washtenaw County, MI
Sexual Health Services • Ann Arbor, MI
Ratings by platform
- Birdeye (Washtenaw County Health Department): 4/5 stars (113 reviews)
- Ovu.com (Planned Parenthood): 4.5/5 stars (10 reviews)
What patients say
Patients praise
- Compassionate, kind, and knowledgeable staff
- Supportive, respectful, and welcoming environment
- Effective and professional handling of sensitive procedures
- Efficient and patient-centered care
Common complaints
- Difficulties reaching staff by phone
- Confusing billing communications and insurance coverage issues
In patients' words
"Open, nonjudgmental, friendly, exactly what I needed, very knowledgeable."
— Sexual Health Services client (internal survey)"Best clinic ever!! For years at other places I was begging doctors to please medicate me for an IUD insertion I was mocked and invalidated. But this place, I didn't even have to say anything. They knew [it] was a painful procedure."
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