Trinity Health IHA Medical Group, Pulmonary, Critical Care ...
Pulmonology • Ann Arbor, MI
Ratings by platform
- Official Trinity Health Michigan Provider Pages: Most individual providers in this department hold high ratings, typically ranging between 4.8 and 5.0 out of 5 based on hundreds of reviews each. (Review counts for specific providers frequently exceed 100-500 reviews each.)
- Birdeye (general IHA location profile): 2.8 out of 5 stars for the Primary Care - West Arbor location (125 reviews)
What patients say
Patients praise
- providers are described as professional, knowledgeable, and empathetic
- strong patient-provider communication and listening skills
- efficient and thorough care experiences reported in clinical encounters
- positive bedside manner and compassionate approach to treatment
Common complaints
- administrative difficulties in scheduling appointments
- difficulties with clerical staff and billing department communication
- perceived long wait times for appointments
- dissatisfaction with non-clinical office processes such as check-out procedures
In patients' words
"Dr. Holtze is knowledgeable, empathetic, and articulate. / Dr. Curran is just terrific in all facets of patient care. / Dr. Bing and his staff are exceptional they listen to your medical need and act quickly. / Dr. Gravelyn listens compassionately and is always so helpful! / I highly recommend her to anyone needing outstanding pulmonary care!!!"
— Official Trinity Health Michigan Provider Reviews"In my 15 years being in IHA patient, I have experienced many great doctors unfortunately the clerical staff, the billing department and the managers are all terrible and make this a terrible place to do business."
— BBB (Better Business Bureau) review for IHA Of Ann ArborMore clinics in Ann Arbor
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