Ophthalmology Clinic | West Ann Arbor Health Center-Parkland Plaza
Ophthalmology • Ann Arbor, MI
Ratings by platform
- Top Rated Local: 4.2/5.0 (6 (for University of Michigan Health-West Ophthalmology))
- LocalityBiz: Not provided (aggregated) (Not provided (aggregated) for Kellogg Eye Center generally)
What patients say
Patients praise
- Medical staff are often described as good, nice, and professional
- Positive feedback for specific individual doctors regarding their quality of care
- Facility is noted as clean with convenient parking
Common complaints
- Reports of rude administrative staff and poor communication at the front desk
- Concerns regarding scheduling difficulties and issues with appointment management
- Complaints about long wait times for short examinations
In patients' words
"Front office staff (bldg entry) are rude... As for the medical staff upstairs, they were good."
— LocalityBiz review"Dr. Puro is an excellent doctor and I'm so happy I am his patient."
— University of Michigan Health patient comments"Overall, the doctors are nice and the staff are nice, it's just a lot of things going on at the same time. It's clean here and parking is good..."
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