Beth Israel Lahey Health Primary Care – Park Street
Primary Care • Andover, MA
Ratings by platform
- BestProsInTown/Aggregate: 4.5/5 (for specific providers) (25 (approximate from aggregated sources))
What patients say
Patients praise
- High-quality, inquisitive, and thorough physicians
- Professional, friendly, and courteous office staff
- Clean, inviting, and modern facility environment
- Effective management of patient medical concerns and healthy living education
Common complaints
- Lack of prompt communication from nursing staff regarding messages left before office hours
- Difficulty with follow-up on medical concerns or treatment advice
- Reliance on answering services that do not always lead to same-day return calls
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