Andover Primary Care
Primary Care • Andover, MA
Ratings by platform
- Vitals: 4.5/5 (providers mentioned) (Not specified for practice)
- Birdeye (Andover, OH location): 4.8/5 (36)
What patients say
Patients praise
- Some individual doctors (e.g., Dr. Saindon, Dr. Kantas, Dr. Rosado) are highly praised for being attentive, pleasant, and thorough
- Helpful and friendly nursing staff in some instances
- Patients appreciate the comprehensive nature of care and lab access in specific practices
Common complaints
- Difficulty reaching office staff or getting phone calls returned
- Unprofessional or rude interactions with administrative/office staff
- Long wait times for appointments and responses
- Perceived lack of care or dismissiveness by some providers/staff during visits
In patients' words
"Im still a patient and plan on being one for a long time to come. Both doctors are great, inquisitive and go on the search for answers."
— Beth Israel Lahey Health Primary Care - Park Street patient review"Office staff is very unprofessional... Rose is rude and seems to care less if you become a patient in their office."
— Beth Israel Lahey Health Primary Care - Park Street patient review"I have been going here since before the pandemic lockdown. No complaints at all. I love my primary care doc."
— Andover Medical Center patient review"Can’t even call to do an appointment because NOBODY PICKES UP THE PHONE!"
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