Andover Eye: Home
Ophthalmology • Andover, MA
Ratings by platform
- Google My Business: 4.5/5 (224)
- Yelp / Yahoo Local / TrustReviewers: 2.7/5 to 3.0/5 (11 to 36)
What patients say
Patients praise
- Highly skilled and thorough physicians, particularly Dr. Terry Chin
- Courteous and helpful staff in the optical shop/frame center
- Comprehensive and professional eye care services
- Clean, well-organized, and accessible office facility
- Effective handling of urgent eye care needs
Common complaints
- Long wait times for appointments
- Concerns regarding front desk professionalism and communication
- Issues with scheduling and appointment cancellations
- Occasional billing or fee-related complaints
In patients' words
"Highly skilled team of Ophthalmologists and optometrists who are also innovators and researchers in eye health. Dr. Terry Chin saved my vision by recommending a renowned retinal surgeon when I..."
— Carole R. (Yahoo Local/Yelp)"I really appreciate Dr Chin's service...However, I have to leave a 1 star review as I don't appreciate the help I've received from the front desk. The conversations I've had with them, have always portrayed a sense of entitlement."
— TrustReviewers.com ReviewerMore clinics in Andover
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