Urgent Care - Northeast Georgia Health System
Urgent Care (medical) • Andersonville, GA
Ratings by platform
- Birdeye/Google: 3.6/5 stars (93 reviews)
- Yelp/MapQuest: 3.5/5 stars (13 reviews)
- Solv Health: 1.0/5 stars (1 review)
- Birdeye/Google: 3.4/5 stars (102 reviews)
What patients say
Patients praise
- Helpful, compassionate, and professional medical staff in some instances
- Efficient and fast check-in experiences for some patients
- Clean and well-maintained facilities
- Effective care for specific injuries and acute conditions
Common complaints
- Excessively long wait times despite online check-in or arrival times
- Perceived unhelpful, cold, or unprofessional staff attitude
- Concerns regarding billing practices, including unexpected bills and difficulty reaching billing departments
- Administrative errors with patient registration affecting queue placement
- Instances of turning patients away before the stated closing time
In patients' words
"A proposed 1 hour wait, was an almost 3 hour wait. That is a long time for someone who is sick to wait in the car."
— Solv Health review of Dawsonville location"Unprofessional. Lacking empathy. Poor care. Excessively long wait... they also refused to let me lie down on the table."
— LocalityBiz review of Braselton location"The receptionist informed me that checking in on-line didn’t matter and the wait would be 2 hours. To quote “I don’t know why they send those.”"
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