Home • Peachtree Immediate Care
Urgent Care (medical) • Andersonville, GA
Ratings by platform
- Birdeye aggregations: 4.7-4.8 out of 5 stars (Thousands of reviews across multiple locations (e.g., 4,244 at Lithonia, 1,867 at Cumming))
- Yelp (Midtown location): 3.0 out of 5 stars (99 reviews)
- BBB (Villa Rica location): 1 out of 5 stars (1 review)
What patients say
Patients praise
- Praise for professional, thorough, and caring clinical staff (doctors and PAs) in many instances
- Appreciation for convenient online appointment scheduling and efficient walk-in services in some locations
- Positive feedback regarding quick test results and effective treatment for minor illnesses
Common complaints
- Billing and insurance authorization issues, including perceived overcharging and reluctance to assist with insurance peer-to-peer requests
- Reports of rude, unprofessional, or dismissive staff behavior at the front desk
- Long wait times, even with appointments or in empty offices
- Difficulty reaching clinics by phone and poor communication regarding prescriptions
In patients' words
"The girl at the front desk was very rude and called me to the front desk and tell me she would not be seeing me today. I asked her why, and she refused to answer me... Now Im still injured and have not been able to get a referral to a therapist for my fall."
— BBB customer review (Villa Rica)"This office deceptively navigates patient conversations at check-in that result in over-charging. When you were at your most vulnerable, looking for care, they refuse to offer pricing clarity."
— Birdeye customer review (Cumming)"The check-in process was quick, I met with 2 PA's, had xrays, prognosis, treatment and crutches..."
— Yelp review (Midtown)More clinics in Andersonville
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