Surgical Services & General Surgery | Andalusia, AL
General Surgery • Andalusia, AL
Ratings by platform
- Andalusia Health Provider Page (Dr. Ashton Wells): 4.9/5 (315 reviews) (315 reviews)
- Andalusia Health Provider Page (Dr. Timothy Day): 4.9/5 (376 reviews) (376 reviews)
- MedicalRecords.com: 2.2/5 (47 reviews)
- U.S. News & World Report (Hospital Overall): 3/5
What patients say
Patients praise
- High praise for specific general surgeons (e.g., Dr. Ashton Wells, Dr. Timothy Day) regarding bedside manner, communication, and surgical outcomes
- Appreciation for professional, kind, and compassionate staff in specific interactions
- Positive feedback regarding hospital cleanliness and efficient surgical procedure experiences
Common complaints
- Dissatisfaction with staff attitude and responsiveness in some instances
- Reports of long wait times in the emergency department
- General hospital patient experience scores (e.g., recommendation likelihood, discharge information) mixed to below national averages
In patients' words
"Dr. Wells explained everything about my cholecystectomy from the surgical plan to post op treatment. He answered all of my questions and I never felt rushed."
— Andalusia Health Provider Reviews"I really wish there was an option to give them 0 stars, they don't even deserve 1 star! This is the sorriest hospital I have ever visited! They have major additude issues (the nurses especially) and they take their precious time no matter how bad you're hurting!"
— MedicalRecords.com ReviewMore clinics in Andalusia
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Primary Care & Family Medicine | Andalusia, AL
Patients praise: providers are frequently described as attentive, kind, and professional · patients appreciate that providers take time to listen to concerns rather than rushing visits.
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