Polaris Transitional & Extended Care – Nursing Home ...
Skilled Nursing Facility • Anchorage, AK
Ratings by platform
- NursingHomeDatabase.com (CMS overall): 2 Stars (overall CMS rating out of 5) (N/A (site lists inspection ratings/complaints, not user review count))
- EveryPlace: 1/5 stars (overall) (N/A)
- MiradorLiving: 4.6 (out of 5) (32 reviews)
- SeniorCareFinder: 1.0 (out of 5) (N/A)
- Seniors.fyi (Providence Extended Care / Polaris banner): 4.7 (out of 5) (64 reviews)
What patients say
Patients praise
- Some reviewers report the facility is clean and that nursing/therapy staff are compassionate and professional.
- A subset of reviews are very positive after the ownership change (e.g., “very pleased” with care).
- Some aggregated reviews rate the facility highly (e.g., 4.7/5 with 64 reviews on one directory).
Common complaints
- CMS/inspection reporting indicates low overall quality ratings (2-star overall).
- Complaint/deficiency records show multiple complaint-triggered findings and enforcement history, including resident rights and medication/pharmacy issues.
- Family reviewers mention poor administrative communication/responsiveness and difficulty reaching staff soon after transitions.
- At least one directory shows a very low rating (e.g., 1/5).
- Another directory lists a 1.0 overall rating.
In patients' words
"“Zero communication. I have called 13 times left 3 messages. My mother was moved there 7 hours ago, I have been unable to speak to anyone.”"
— EveryPlace review text snippet"“Polaris Transitional Care has a 2-star CMS overall rating out of 5, which indicates care quality that may need improvement.”"
— NursingHomeDatabase.com summary of CMS rating"“This place is running under a new name, ‘Polaris Transitional & Extended Care’. My father has been staying here the past few weeks and we have nothing but …”"
— Yelp listing (Providence Transitional Care Center - closed) referencing new nameMore clinics in Anchorage
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