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Federally Qualified Health Center • Anchorage, AK
Ratings by platform
- TrustAnalytica.org (Arctic Medical Center): 4.9/5 stars based on 102 reviews (102 reviews)
What patients say
Patients praise
- Friendly, compassionate, and thorough medical staff
- Efficiency and prompt care, particularly in urgent or walk-in settings
- Clean and modern facilities
- Availability of comprehensive services like pharmacy, dental, and lab work on-site
- Positive experiences with care for low-income or underinsured patients
Common complaints
- Difficulty reaching staff or scheduling appointments
- Rude or unprofessional customer service and front desk staff
- Long wait times and administrative inefficiencies
- Concerns regarding billing practices and costs
- Specific provider issues including perceived incompetence or poor bedside manner
In patients' words
"They've never kept me waiting more than 5 minutes for an appointment. They're quick to help over the phone and via the online portal. They're warm and personal."
— Patient review of Anchorage Neighborhood Health Center"If I could give a negative 100 stars I would. One would be remiss calling what this clinic provides 'medical care.' It took them nearly TWO hours for a routine initial visit and the doctor had no clue what he was talking about."
— Patient review of Providence Anchorage Family Medicine Center"I found that this clinic is very reliable to be seen as quickly as possible. During my appointment I did not have to wait long to be seen which is very important to me."
— Patient review of First Care Medical Centers"The lady at the front desk was not only rude but truly inappropriate. Even entering the treatment room and asking if the patient "was crying yet.""
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