Providers - Community Hospital Of Anaconda
Rheumatology • Anaconda, MT
Ratings by platform
- Momentary Labs (CMS HCAHPS): 4 out of 5 stars (based on 171 patient surveys) (171 surveys (CMS HCAHPS data))
- Google Reviews (via Nursa): 3.2 out of 5 stars (68 reviews)
- MedicalRecords.com: 3.9 out of 5 stars (18 reviews)
What patients say
Patients praise
- Strong ratings for nurse communication, surpassing national averages
- Effective and clear doctor communication reported by many patients
- Praise for ER staff efficiency, kindness, and responsiveness in positive reviews
- Welcoming front-desk service and helpful, professional specialists in family medicine departments
- High patient recommendation rate reported in clinical surveys
Common complaints
- Reports of unprofessional or rude administrative and billing staff
- Experiences of delayed diagnosis or medical oversight in the ER (e.g., misdiagnosed pneumonia, ovarian cysts)
- Challenges with clinical procedures such as IV insertion causing significant discomfort or complications
- Patient frustration regarding high billing costs and perceived lack of thorough care
In patients' words
"Took both my parents to Community Hospital of Anaconda over the past 6 months several times and had nothing but great service. Dr. Morales and Dr. Dennis were great in the ER plus the nurses were the best!"
— MedicalRecords.com User Review"My pre-op nurse tortured me for multiple minutes trying to place an IV catheter, before I finally passed out from the pain... My hand is incredibly swollen and sore from their 'efforts'."
— LocalityBiz User Review"Rude staff. Spoke with billing and whoever we spoke with with TERRIBLE, she was unprofessional, and flat out someone who made me never want to return to this place."
— MedicalRecords.com User ReviewMore clinics in Anaconda
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