Clinics and Services - Community Hospital Of Anaconda
Hospice and Home Health • Anaconda, MT
Ratings by platform
- HCAHPS/Momentary Labs: 4 out of 5 stars (171 (HCAHPS survey respondents))
- MedicalRecords.com: 3.9 out of 5 (18)
- Healthgrades: 83% patient experience rating
What patients say
Patients praise
- High patient satisfaction, with a 4-star overall rating based on HCAHPS surveys
- Strong performance in nurse and doctor communication compared to national averages
- Efficient and friendly ER experiences for some patients
- Helpful and accommodating front-desk staff in specific departments like Pintler Family Medicine
- Cleanliness and quietness of the hospital facility reported above national averages
Common complaints
- Rudeness and unprofessional behavior from staff, particularly in billing and front desk areas
- Frustration regarding ER procedures, including perceived lack of testing or misdiagnoses
- Difficulty with medical procedures such as IV catheter placement
- Billing disputes and dissatisfaction with costs for services provided
In patients' words
"Took both my parents to Community Hospital of Anaconda over the past 6 months several times and had nothing but great service. Dr. Morales and Dr. Dennis were great in the ER plus the nurses (didn't catch names) were the best!"
— MedicalRecords.com"My pre-op nurse tortured me for multiple minutes trying to place an IV catheter... I am giving very strong consideration to not returning to this hospital."
— LocalityBiz"Rude staff. Spoke with billing and whoever we spoke with with TERRIBLE, she was unprofessional, and flat out someone who made me never want to return to this place."
— MedicalRecords.comMore clinics in Anaconda
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