Hematology Oncology - Logan Health
Hematology/Oncology • Anaconda, MT
Ratings by platform
- CMS HCAHPS (Community Hospital of Anaconda): 4 out of 5 stars (171 patient surveys)
- Vivian Health (Logan Health Medical Center): 4.3 out of 5 stars (30 reviews)
What patients say
Patients praise
- Instances of compassionate, kind, and supportive care provided by individual physicians and staff members
- Some patients report feeling heard and well-cared for by specific oncologists and palliative care staff
- Community Hospital of Anaconda maintains generally positive patient satisfaction ratings from CMS HCAHPS data regarding communication and cleanliness
Common complaints
- Significant concerns regarding hospital billing processes, including billing errors, collections, and lack of responsiveness
- Reports of rude or dismissive staff and physician attitudes in emergency and specialized care settings
- Communication breakdowns between different departments leading to patient frustration and disorganized care coordination
- Complaints about long wait times and difficulties in getting medications or treatment plans addressed promptly
In patients' words
"I am very grateful to have Dr. Ness as my oncologist. He has made me feel truly cared for and supported throughout my treatment. I would also highly recommend Sarah from Palliative Care to anyone in need of extra support, as she has been wonderful."
— LocalityBiz Review for Logan Health Hematology & Oncology"Most incompetent billing department we have ever encountered... It's a shame because the doctors and facilities have been good. Billing is awful."
— LocalityBiz Review for Logan Health Medical Center"The nurses are rude, arrogant, hateful, and they don't to even care if they take care of you or not... I would rather travel 30 miles to Butte than to go to Anaconda!"
— LocalityBiz Review for Community Hospital of AnacondaMore clinics in Anaconda
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