St. Mary's Healthcare: Children's Mental Health Clinic - Amsterdam
Behavioral Health • Amsterdam, NY
Ratings by platform
- Rehab.com: 4.2/5 (5 reviews)
- uscompanies.net: 1 out of 5 stars (for specific staff mentioned) (4 reviews)
- Trustburn: 2.4/5 (51 reviews (General Healthcare system))
What patients say
Patients praise
- Some staff members or experiences were perceived as helpful and attentive during crises
Common complaints
- Difficulty with communication and getting return calls from the clinic
- Long hold times when attempting to schedule appointments
- Complaints regarding professionalism, empathy, and conduct of specific medical staff
- Frustration with prescription/medication assistance services
- Billing issues experienced by patients
In patients' words
"Meds line is trash they don't do anything, after several times needing assistance with meds. Especially this past time didn't get any assistance or a return call."
— Rehab.com user review"Dr. Susan Uyanna is the child psychiatrist, she lacked manners, empathy... every time questions were asked she was defensive as if she was being challenged."
— uscompanies.net user review"Called the mental health clinic 6 days ago. Got transferred to a voice mail that said I would hear back in 24 hrs. Spent a day next to the phone... Called back twice since then. Way to take care of mentally ill people."
— Trustburn user reviewMore clinics in Amsterdam
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