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Adult Mental Health Clinic - St. Mary's Healthcare at Amsterdam ...

Behavioral HealthAmsterdam, NY

★★☆☆☆2.4/551 reviews across 2 platforms

Ratings by platform

  • Trustburn: 2.4 out of 5 stars (based on 51 reviews) (51 reviews)
  • US News & World Report: 2 out of 5 stars (patient experience rating)

What patients say

Patients praise

  • Some patients report excellent and caring staff interactions
  • Clinical effectiveness for some individuals in crisis
  • General hospital facility is viewed positively by some patients

Common complaints

  • Difficulty reaching staff via phone or receiving timely callbacks
  • Long wait times for services and in the emergency department
  • Concerns regarding communication from doctors and nurses
  • Billing/financial service disputes
  • General facility cleanliness and responsiveness concerns

In patients' words

"Called the mental health clinic 6 days ago. Got transferred to a voice mail that said I would hear back in 24 hrs. ... Way to take care of mentally ill people."

Trustburn user review

"Helped me alott during the current crisis actually listened too me. Thank you St Mary's"

LocalityBiz user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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