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Mental Health Therapy, Counseling & Psychiatry in Amherst, MA

Mental Health CounselingAmherst, MA

★★★★★4.5/571 reviews across 4 platforms

Ratings by platform

  • Handel Behavioral Health (aggregated): 4.7/5 stars (56 reviews)
  • WebMD (Dr. Nora Schwartz-Martin): 4.0/5 stars (6 ratings)
  • US News Doctors (Dr. Barry L. Farber): 3/5 stars (6 reviews)
  • Healthgrades (Dr. Kim Gaitskill): 5.0/5 stars (3 reviews)

What patients say

Patients praise

  • Highly skilled and compassionate individual clinicians reported in private settings
  • Ease of communication and professionalism at some private behavioral health practices
  • Improved integration of care methods like group therapy and workshops in institutional settings

Common complaints

  • Difficulty accessing consistent care and long wait times for new patients at institutional centers
  • Limited capacity or scope of services for some institutional centers leading to redirection of patients
  • Concerns over billing practices and communication in private practices

In patients' words

"I cannot recommend Handel Behavioral Health (and especially my therapist, Jordan Castonguay) highly enough! ... Her skill and professionalism have been evident throughout my therapy journey."

Handel Behavioral Health Review

"Quite possibly the worst therapist in existence. ... Any doubts I had as to his parasitic money grubbing nature were removed when after I told him I no longer wanted his services and he sent me a bill for appointments beyond that date."

High Street Therapy Associates Inc Review

"I was essentially told that my struggles were not serious enough to merit any further appointments, and that I should come back in case of emergency."

Student experience regarding the Counseling Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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