Urology - American Fork Specialty Clinic
Urology • American Fork, UT
Ratings by platform
- Healthgrades (Dr. Roscoe Nelson): 4.2/5 (66)
- Healthgrades (Dr. Brandon Reynolds): 4.2/5 (26)
- WebMD (Granger Summit Urology): Not specified (2)
What patients say
Patients praise
- Highly rated clinical expertise and surgical skills of the urologists
- Doctors are described as caring, attentive, and good listeners
- Effective communication regarding treatment plans and prevention education
- Successful surgical outcomes
Common complaints
- Excessive wait times in the office
- Poor administrative communication (difficulty getting test results, unreachable staff)
- Issues with appointment scheduling and organization
- Perceived over-scheduling of patients
- Occasional complaints about facility cleanliness or unprofessional staff behavior
In patients' words
"He truly listens and wants to help you. he sits down and talks with you. What a gem"
— Healthgrades user review (Dr. Roscoe Nelson)"I had 2 kidney stones removed yesterday and I am overwhelmed at his surgical skill. Very little pain... I have 100% confidence in Dr Reynolds!"
— Healthgrades user review (Dr. Brandon Reynolds)"The reason for the one star, is for the nurse who was awesome. From there on it went from bad to worse. I understand they have recently been taken over by Summit Urology, which is maybe why the administration is in such a mess and the wait times are increasing."
— Vitals user review (Dr. Sean J. Henderson)"Dr Nielsen is an absolute bafoon of a man, he was literally yelling at his poor staff several of them were in tears I will never be seen here again"
— WebMD user review (Granger Summit Urology)More clinics in American Fork
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