InstaCare - American Fork Specialty Clinic
Urgent Care • American Fork, UT
Ratings by platform
- Yelp/Apple Maps: 3.0 out of 5 stars (4 reviews on Yelp)
- Wheree: Service attitude 8.7/10 (aggregated score)
What patients say
Patients praise
- professional and competent medical care
- friendly and helpful nursing and reception staff
- clean and well-maintained environment
- convenience of walk-in, non-appointment service
Common complaints
- occasional long wait times during peak hours
- reports of poor bedside manner or dismissive attitudes from certain providers
- issues with pharmacy communication and prescription handling
- general concerns regarding administrative or billing errors within the broader health network
In patients' words
"The care provided was fine and the providers were kind. Unfortunately, the office only called over one of our two prescriptions to the pharmacy... I highly recommend that you get a paper copy of any prescriptions and take them to the pharmacy yourself."
— Patient review via LocalityBiz"That provider needs a course in bedside manner and how to talk to a patient."
— Patient review via LocalityBiz"This place is great, and Dr. Howard is awesome, patient and explains everything very well. We go again."
— Patient review via SolvHealthMore clinics in American Fork
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