Sleep Testing - American Fork Specialty Clinic - Intermountain Health
Sleep Medicine • American Fork, UT
Ratings by platform
- Birdeye (American Fork Hospital Emergency Services): 2.7/5 (63)
- Better Business Bureau (Intermountain Healthcare): 1.1/5
- Yelp (Intermountain Healthcare): 2.8/5 (1236)
What patients say
Patients praise
- High patient recommendation rate for the hospital overall
- Instances of compassionate, effective, and attentive care by specific providers
Common complaints
- Significant delays in receiving test results and follow-up care
- Difficulty obtaining appointments and navigating internal communication
- Billing and insurance transparency issues, including surprise bills from third-party providers
- Concerns regarding customer service and administrative responsiveness
In patients' words
"It has now been SIX WEEKS since the second study and despite several calls... they continue to claim they do not have the results! This whole ordeal has now taken three months."
— Review of American Fork Hospital Sleep Testing Center"Nobody wants to receive a “surprise” bill for several thousand dollars afterward. I hope my comment can serve as a reminder to others: if you choose their services and they recommend a third-party provider, make sure your insurance covers it first."
— Review of Intermountain Heart Institute, American ForkMore clinics in American Fork
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