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American Fork Physical Therapy Info - Premier Family Medical logo

American Fork Physical Therapy Info - Premier Family Medical

Physical TherapyAmerican Fork, UT

★★★★★4.6/51,396 reviews across 2 platforms

Ratings by platform

  • Promallu (aggregated data): 4.9/5 (119 reviews)
  • Birdeye (covering broader Premier Family Medical services): 4.6/5 (1,277 reviews)

What patients say

Patients praise

  • Highly supportive environment with attentive staff
  • Effective treatment plans and skilled therapists
  • Professional and compassionate approach to care
  • Fast and efficient scheduling in some instances
  • Successful recovery outcomes for many patients

Common complaints

  • Occasional reports of rude or hostile front office staff
  • Issues with communication and unprofessional behavior by administrative personnel
  • Occasional reports of overcrowding during peak hours
  • Complaints regarding billing or charges for missed appointments

In patients' words

"Jeff Kingsolver was very thorough and excellent at his job. He was very personable and pushed me to where I could recover. The assistants were also very professional and good at their job. Highly recommend this practice."

Promallu review aggregator

"The front office and business office are horrible rude and hostile. The phone girls act as if they are the doctor telling you what he will and will not do instead of just taking a message and keeping it professional."

Birdeye review (Premier Family Medical general)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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