Premier Family Medical
Physical Therapy • American Fork, UT
Ratings by platform
- Promallu: 4.9/5 (119 reviews)
- Birdeye (covering broader Premier Family Medical services): 4.6/5 (1,277 reviews)
What patients say
Patients praise
- Highly supportive environment with attentive staff
- Effective treatment plans and skilled therapists
- Professional and compassionate approach to care
- Fast and efficient scheduling in some instances
- Successful recovery outcomes for many patients
Common complaints
- Occasional reports of rude or hostile front office staff
- Issues with communication and unprofessional behavior by administrative personnel
- Occasional reports of overcrowding during peak hours
- Complaints regarding billing or charges for missed appointments
In patients' words
"Jeff Kingsolver was very thorough and excellent at his job. He was very personable and pushed me to where I could recover. The assistants were also very professional and good at their job. Highly recommend this practice."
— Promallu review aggregator"The front office and business office are horrible rude and hostile. The phone girls act as if they are the doctor telling you what he will and will not do instead of just taking a message and keeping it professional."
— Birdeye review (Premier Family Medical general)More clinics in American Fork
American Fork Specialty Clinic
Patients praise: Compassionate and skilled clinical staff who listen to patients · Effective, personalized treatment plans leading to successful recovery.
Hyde Orthodontics
Patients praise: Dr. Hyde performs adjustments personally rather than delegating to assistants · Perfectionist and detail-oriented approach.
Dermatology in American Fork, UT - ProviderMatch
Patients praise: High level of medical expertise and thoroughness (for some providers) · Professional, kind, and compassionate staff.
Dr. VaNiece Russon DNP, APRN, FNPc
Patients praise: Highly skilled and knowledgeable staff and clinicians · Affordable pricing, especially for treatments like Dysport and fillers.
American Fork Specialty Clinic
Patients praise: Professional and attentive care · Clear communication and thorough explanations of procedures.
Audiology in American Fork, UT - ProviderMatch
Patients praise: Professional, knowledgeable, and caring providers · Excellent communication and listening skills.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Physical Therapy clinics, or filter by state and specialty to compare patient ratings.