American Fork Office | Utah Valley Pediatrics
Pediatrics • American Fork, UT
Ratings by platform
- Official Office Website: 4.8 out of 5 stars (250 reviews)
- Apple Maps: 4.6 out of 5 stars (16 reviews (Apple Maps))
What patients say
Patients praise
- highly regarded and knowledgeable pediatricians (specifically Dr. Mumford, Dr. Whiting, Dr. Bailey, and Dr. Conner)
- compassionate and empathetic nursing staff
- accommodating to new patients and urgent after-hours needs
- thorough communication and patient-centered care for many families
Common complaints
- concerns about dismissive medical care regarding symptoms
- billing department issues including sending small balances to collections without notification
- perceived rude or unprofessional front desk staff
- occasional long wait times despite arriving early
In patients' words
"Huge fan of the American Fork office... when my littlest was 5 days old we all got the stomach flu... one of their nurses consoled me without judgement and talked me down."
— LocalityBiz Review"I had a very disappointing experience with Dr. Whiting and his PA... I would not recommend this office to anyone seeking thorough and attentive care."
— LocalityBiz Review"LOVE DR. WHITING! Absolutely hate billing... $25 turned into $500 because of legal fees, etc. I haven't been with them 3 months and I'm already taking my kids elsewhere."
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