Internal Medicine Doctors in American Fork, UT - Intermountain Health
Family Medicine • American Fork, UT
Ratings by platform
- Intermountain Health (Dr. Michael J. Doermann): 4.8/5 (502 ratings, 45 reviews)
- Intermountain Health (Dr. Kimberly C. Higgins): 4.8/5 (297 ratings, 31 reviews)
- Intermountain Health (Dr. Von F. Welch): 5.0/5 (437 ratings, 41 reviews)
- Google (American Fork Hospital Emergency Services): 2.7/5 (63 reviews)
- Facebook (American Fork Hospital): 86% recommend (568 reviews)
What patients say
Patients praise
- High patient satisfaction ratings for individual internal medicine physicians at the American Fork Specialty Clinic
- Doctors described as thorough, compassionate, and good listeners who take time with patients
- Staff noted as professional and helpful in clinic settings
Common complaints
- Concerns regarding surprise billing for third-party medical services
- General complaints about hospital customer service, specifically billing and communication issues
- Mixed reports regarding emergency room experiences, including long waits and difficulties accessing specific doctors
- Perceptions of rushed patient visits in the broader healthcare system
In patients' words
"Dr. Doermann is the absolute best physician I have ever had. He listens intently, he explains things very well, and he cares about me as a person."
— Intermountain Health Patient Review"She’s clear, concise and gets straight to the point without scaring the patient when giving tests. I can tell she cares about covering every base."
— Intermountain Health Patient Review (Dr. Kimberly Higgins)"Two months later, we received a bill for the full amount and were shocked to learn that the services came from third-party providers who were not in our insurance network."
— Patient Review (Intermountain Heart Institute - American Fork)More clinics in American Fork
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