Altoona, PA
Physical Therapy • Altoona, PA
Ratings by platform
- TrustReviewers / MedicalRecords.com: 2.4 out of 5 (115-116 reviews)
- Medicare/CMS HCAHPS: 2 out of 5 stars (799 patient surveys)
- Birdeye (UPMC Altoona Family Physicians): 2.7 out of 5 stars (62 reviews)
- Vivian Health: 2.8 out of 5 stars (32 reviews)
What patients say
Patients praise
- Some patients report helpful and attentive nurses and staff during inpatient stays
- Effective care and communication in specific successful surgical or recovery outcomes
- Professionalism from some specific medical personnel
- Generally positive working environment reported by some healthcare staff
Common complaints
- Long wait times in emergency department
- Perceived lack of empathy or care from some physicians and staff
- Billing concerns and high costs for services
- Inadequate communication regarding test results and diagnoses
- Frustration with administrative processes and follow-up care
- Environmental issues such as facility quietness and elevator maintenance
In patients' words
"This hospital is terrible... The nurses don’t care either. They don’t care to hear what’s wrong with you. No one in there does."
— TrustReviewers user review"The staff was great. They made it so we could worry less about my mom. The nurses were great on taking care of her and made her feel welcome... The doctors that did her surgery kept us well informed."
— MedicalRecords.com user review"I was medically gaslit the entire time, to the point that I was afraid to ever trust a doctor again."
— Birdeye user review of UPMC Altoona Family PhysiciansMore clinics in Altoona
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