Eye Doctor in Lehigh County: Allentown | OCLI VISION
Vision • Allentown, PA
Ratings by platform
- Aggregate/Various sources: 4.7 out of 5 stars (based on 902 reviews) and 4.3 out of 5 stars (cited elsewhere) (902-925 reviews reported via company and aggregator sites)
- Optix-now: 1.0 star (1 written review (Optix-now))
What patients say
Patients praise
- Caring and skilled doctors, particularly mentioned Dr. Bonaparte
- Professionalism and kindness of staff (in some reports)
- Thorough communication and clear explanations from doctors
- Efficient staff in some experiences
Common complaints
- Poor billing and reimbursement practices
- Long wait times and overbooking issues
- Reports of rude or unprofessional staff interactions
- Concerns regarding facility cleanliness and maintenance
In patients' words
"The optical lens place was extremely rude. First of all they never submitted a form for reimbursement of my glasses... I have been trying for two years and absolutely NO help from them at all."
— Optix-now review by Judith Kuhns"Overbooking and one-hour plus delays. Many office assistants, but too many patients scheduled."
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