Pediatric Services in Allentown, PA - St. Luke's
Pediatrics • Allentown, PA
Ratings by platform
- U.S. News & World Report (Pediatricians at St. Luke's): 4 out of 5 (7 reviews)
- Vitals.com: 4.5 out of 5 (for one provider at St. Luke's Allentown Pediatrics) (N/A)
What patients say
Patients praise
- Some patients report positive, nurturing experiences with specific providers
- Appreciation for staff who listen and take time to address concerns
- Praise for the warm, inviting office environments in some locations
Common complaints
- Difficulty reaching offices by phone and receiving timely callbacks
- Inconsistent or poor communication from staff regarding referrals and medical issues
- Reports of unprofessional or rushed bedside manner by some providers
- Frustration with automated check-in systems and administrative processes in outpatient centers
- Negative experiences with hospital emergency department navigation and management
In patients' words
"Our three boys have been going to this office for a few years now and we have always had positive, nurturing experiences. Their provider is Dr. Jones and I have nothing but praise for her and the staff in her office!"
— LocalityBiz (Review for St. Luke's Allentown Pediatrics)"This is the most uneducated system and most uncaring staff I have ever encountered in a hospital and honestly we will never be back here again..."
— A-Better-Place (Review for St. Luke's Allentown)"Dr Jones is by far the worst doctor I have ever took my daughter to see. She rushed our visit. Brush off my concerns about my child. Did absolutely no test to confirm her diagnoses. Truly disappointing."
— LocalityBiz (Review for St. Luke's Allentown Pediatrics)More clinics in Allentown
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