Internal Medicine in Allentown, PA - St. Luke's
Internal Medicine • Allentown, PA
Ratings by platform
- Healthgrades: 1/5 stars (1 review (St. Luke's West Allentown Primary Care))
- Birdeye: 4.3/5 stars (39 reviews (St. Luke's Bethlehem Internal Medicine))
- Various Hospital Quality Ratings sites: Highly rated for hospital safety and clinical excellence (e.g., Leapfrog 'A' Grade, America's Best Hospitals) (N/A (Hospital level))
What patients say
Patients praise
- Instances of caring, attentive, and professional individual provider care
- Efficiency in specific settings like vaccine administration systems
- Positive feedback regarding individual physicians for communication and professionalism
Common complaints
- Communication issues, such as difficulty reaching staff by phone or long hold times
- Perception of unorganized or inconsiderate administrative processes
- Concerns regarding medical correspondence management by office staff instead of clinical staff
- Reports of rude or condescending office personnel
- Concerns regarding lack of urgency or responsiveness in hospital settings
In patients' words
"Staff is often rude and the Practice Administrator does not call you when you request to discuss any complaints or concerns."
— Healthgrades review of St. Luke's West Allentown Primary Care"Can't even call them w/o waiting an hour ... St.lukes is a disgrace these days"
— LocalityBiz review of St. Luke's Northern Valley Primary Care"Patients describe Dr. Astha Agarwal as a caring and attentive physician who listens carefully and takes ample time to explain health matters, making them feel well cared for and informed."
— Vitals profile for Dr. Astha AgarwalMore clinics in Allentown
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