St. Luke's Internal Medicine
Internal Medicine • Allentown, PA
Ratings by platform
- Healthgrades: 1/5 (1 review)
- Birdeye: 4.3/5 (39 reviews)
- Various Hospital Quality Ratings sites
What patients say
Patients praise
- Instances of caring, attentive, and professional individual provider care
- Efficiency in specific settings like vaccine administration systems
- Positive feedback regarding individual physicians for communication and professionalism
Common complaints
- Communication issues, such as difficulty reaching staff by phone or long hold times
- Perception of unorganized or inconsiderate administrative processes
- Concerns regarding medical correspondence management by office staff instead of clinical staff
- Reports of rude or condescending office personnel
- Concerns regarding lack of urgency or responsiveness in hospital settings
In patients' words
"Staff is often rude and the Practice Administrator does not call you when you request to discuss any complaints or concerns."
— Healthgrades review of St. Luke's West Allentown Primary Care"Can't even call them w/o waiting an hour ... St.lukes is a disgrace these days"
— LocalityBiz review of St. Luke's Northern Valley Primary Care"Patients describe Dr. Astha Agarwal as a caring and attentive physician who listens carefully and takes ample time to explain health matters, making them feel well cared for and informed."
— Vitals profile for Dr. Astha AgarwalMore clinics in Allentown
Sports Medicine - Doctors
Patients praise: High professional competence and knowledge of sports medicine practitioners · Effective communication and clear explanation of diagnosis and treatment plans.
Surgery Center of Allentown
Patients praise: knowledgeable and caring staff · professional and supportive nurses and anesthesiologists.
OAA Orthopaedic Specialists
Patients praise: High levels of patient satisfaction for many sports medicine specialists · Thorough and clear communication regarding treatment plans.
OB/GYN Care Associates of St. Luke's
Patients praise: Compassionate and empathetic care · Effective communication and active listening.
St. Luke's Valley Family Practice
Patients praise: Thorough and knowledgeable physician (Dr. Lyster) · Caring and attentive staff.
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