Primary Care - Doctors
Family Medicine • Allentown, PA
Ratings by platform
- Healthgrades, Vitals, and local business review sites: 5.0/5
What patients say
Patients praise
- Physicians described as attentive, thorough, and good listeners
- High level of confidence in doctors' clinical judgment and diagnostic skills
- Doctors who take the time to thoroughly explain health issues and work with the patient
- Compassionate and empathetic bedside manner
Common complaints
- Difficulties with office staff, including perceived rudeness, condescension, and poor communication
- Challenges in scheduling appointments or reaching staff by phone
- Issues with medication refills, including delays and lack of follow-up
- Reports of inaccurate medical notes and rushed appointments
- Dissatisfaction with patient portals or administrative processes
In patients' words
"Dr. McGorry has excellent diagnostic and patient listening skills one of the best primary care physicians in the valley."
— Patient review of Dr. Dennis McGorry, St. Luke's University Health Network"I don’t think I have ever written an online review in my life but this is the worst Doctor’s office I have ever had experience with. Wendy who answers the phone is truly nasty, and has consistently talked over me and is nothing if not perpetually condescending."
— Patient review of St. Luke's Northern Valley Primary Care"Be aware that she usually runs LATE in her schedule Because she Takes The Time to listen to patients and really understand what is going on."
— Patient review of Dr. Wendy Rush SpinosaMore clinics in Allentown
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Patients praise: Thorough and knowledgeable physician (Dr. Lyster) · Caring and attentive staff.
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Patients praise: Compassionate and empathetic care · Effective communication and active listening.
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