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ExpressCARE - Locations - Lehigh Valley Health Network

Emergency Care • Allentown, PA

What patients say

Patients praise

  • friendly and attentive staff
  • efficient service for some patients
  • convenient extended hours and daily availability
  • clean environment

Common complaints

  • long wait times
  • inconsistent communication regarding wait times and procedures
  • rude or unprofessional staff experiences
  • perceived lack of thoroughness or ineffective care
  • complaints about billing or costs

In patients' words

"Worst possible hospital doesn’t even update you on your injury. Takes your money and runs."

— Birdeye review

"The staff were very attentive, efficient and knowledgeable. I was in and out in under an hour. Basic vitals taken, then testing, then met with P.A. for the diagnosis."

— Loc8NearMe review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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