John and Dorothy Morgan Cancer Center
Cancer Care • Allentown, PA
Ratings by platform
- BerksConnect: 2.9 out of 5 stars (844 reviews for the associated Lehigh Valley Hospital–Cedar Crest facility)
What patients say
Patients praise
- caring and attentive nurses and doctors
- comprehensive, multidisciplinary approach to cancer treatment
- access to advanced treatment modalities and clinical trials
- availability of psychosocial supportive care and outreach programs
Common complaints
- reports of unprofessional or dismissive behavior from staff members
- concerns regarding communication and care coordination
- frustrations with billing and financial practices at the broader hospital system
In patients' words
"While many patients praise caring, attentive nurses and doctors, others report unprofessional or dismissive behavior from individual staff members."
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