Alcohol and Drug Rehab Centers in or Near Allentown, PA
Addiction Medicine • Allentown, PA
Ratings by platform
- Birdeye/General aggregates: 4.6/5 stars (based on 115 reviews) (115 reviews)
- Google/Third-party platforms (Keenan House): 2.37/5 to 2.9/5 stars (~30 reviews combined)
- StartYourRecovery (Allentown Comprehensive Treatment Center): 4/5 stars (55 reviews)
What patients say
Patients praise
- Patients frequently praise staff for being caring, respectful, and helpful
- Many clients report successful stabilization and progress in their recovery journeys
- Supportive community atmosphere reported in several programs
- Convenient access to care and Medication-Assisted Treatment (MAT) services
Common complaints
- Reports of unprofessional staff, including allegations of policy violations
- Administrative issues related to paperwork, scheduling, and communication
- Concerns about facility cleanliness and environment
- Some patients felt excluded from treatment or had limited contact with loved ones
In patients' words
"This place has definitely given me my entire life back."
— Crossroads Treatment Center patient review"Worst rehab I've ever seen. Some of the staff was bringing in drugs for certain clients. The place was disorganized and dustgustingly filthy."
— Google review of Keenan House"Judy and Marissa and the other worker which I forgot her name were very very nice and treated me like a human being."
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