Alhambra, CA - Optum
Family Medicine • Alhambra, CA
Ratings by platform
- Yelp: 3.5/5 (40 reviews)
What patients say
Patients praise
- Knowledgeable and friendly doctors
- Helpful and professional front desk staff in some instances
- Convenient location with accessible parking
Common complaints
- Difficulty reaching medical staff by phone/automated systems
- Long wait times for appointments
- Frustration with lab service changes (referrals to outside labs like LabCorp)
- Concerns regarding professionalism and bedside manner for specific providers
In patients' words
"Trying to speak to medical staff for appointments or support just doesn't happen. After several automated prompts, you get 'we are experiencing technical difficulties. Please call back later.'"
— Yelp review"Doctors are very knowledgeable and friendly but what makes this places a pleasure is their staff. Super friendly, carrying and also knowledgeable."
— Yelp reviewMore clinics in Alhambra
Wong Ortho
Patients praise: Highly rated care and low barriers for anxiety (gentle, calming, patient with fearful patients) · Clear explanations/education and thoroughness in procedures.
The Perfect Smile Dentistry & Cosmetic Center
Patients praise: Friendly, professional, and welcoming staff · Clean and modern office environments.
Alhambra Medical University Clinic
Patients praise: Professional and well-trained student clinicians · Effective treatment for various health issues (e.g., pain, menopause symptoms).
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