Potomac Urology
Urology • Alexandria, MN
Ratings by platform
- Trustindex.io (Potomac Urology): 4.6/5
What patients say
Patients praise
- High levels of patient satisfaction with individual physicians' clinical competence and bedside manner
- Providers described as thorough, professional, and clear in their explanations of conditions and treatments
- Positive experiences with surgical outcomes and specific clinical care provided by doctors
Common complaints
- Difficulties with administrative staff, including long wait times and unresponsive phone service
- Challenges with appointment scheduling, cancellations, and referrals
- Occasional patient perceptions of feeling rushed or having limited communication with providers
- Frustration with patient portals and lack of effective follow-up communication
In patients' words
"The doctor was awesome! The office is a nighmare!! Impossible to communicate with. Their phone tree is a maze that leads to being disconnected."
— Trustindex.io (Potomac Urology review)More clinics in Alexandria
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