Cenla Urology
Urology • Alexandria, LA
Ratings by platform
- Birdeye: 3.9/5 (28 reviews)
- WebMD (6 reviews)
What patients say
Patients praise
- Professional and kind medical providers
- Effective treatment and symptom relief for some patients
- Helpful and supportive nursing/clinical staff
- Compassionate care mentioned by some reviewers
Common complaints
- Difficulty reaching staff by phone (long wait times, voicemails not returned)
- Long wait times in the office/lobby
- Administrative issues (appointment cancellations, scheduling errors, lost records)
- Perception of poor communication regarding care/treatment plans
In patients' words
"These doctors don't seem to care at all about health. ... Despite me calling for appointments to see someone and ... never get a real person just a voicemail box."
— Birdeye review"My issue with this office uis you cannot get a human on the phone. I have to leave a message and they don't return my call. I am switching doctors because of this. As far as the quality of care, I have no issues."
— WebMD review"Dr. Fontane, Dr. Holstead and their entire team are phenomenal! I have nothing but great things to say about their care, communication and ability to get me better!"
— Birdeye review"I feel great, thanks to every one, I appreciate greatly for your service."
— Cenla Urology website testimonialsMore clinics in Alexandria
Robert Fontane, MD
Patients praise: Genuine concern for patient health · Effective diagnosis and treatment planning.
Premier Urgent Care
Patients praise: fast service/short wait times for some patients · efficient online appointment system.
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Patients praise: Professional and knowledgeable podiatrists · Excellent bedside manner.
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