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Wallace Eye Associates

Ophthalmology • Alexandria, LA

★★★★☆3.8/531 reviews across 3 platforms

Ratings by platform

  • Optix-Now: 3.8/5 (31 reviews)
  • Facebook: 86% recommend (9 reviews)
  • Yahoo Local: 2.0 stars (4 reviews)

What patients say

Patients praise

  • thorough and professional eye examinations
  • physicians described as taking time to explain concerns
  • kind staff reported by some patients
  • perceived quality of surgical care and results

Common complaints

  • reports of rude, arrogant, or unprofessional support staff
  • concerns regarding billing transparency and unexpected charges
  • reports of dismissive attitude toward specific medical concerns during examinations

In patients' words

"Love Dr. Wallace and his team! Highly recommend him. You get quality care at Wallace Eye Center!"

— Healthgrades review of Dr. Robert Wallace

"Thankfully Drs Wallace and Crotty are the best! They are substantially offset by their support staff. Rude, arrogant, incompetent, obnoxious areal their good points."

— Yahoo Local review of Wallace Eye Associates

"Appointments are usually called on time. Staff is friendly. Examination are thorough. Doctor takes his time and explains any concerns."

— Yelp review of Wallace Eye Associates

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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