Gastroenterology Services | Rapides Regional Medical Center
Gastroenterology • Alexandria, LA
Ratings by platform
- Health US News: Patient Experience Score: 2 out of 5; Overall Satisfaction: 2 out of 5 (Not stated in provided snippet)
- Momentary (CMS HCAHPS-based summary): Overall star rating: 2 out of 5 (505 patient surveys completed)
- MedicalRecords.com: Overall rating: 4.3 (549 reviews)
- Medicare Hospital Compare: 87% of patients rated the hospital 9 or 10 (0–10 scale) (Not stated in provided snippet)
- HospitalCostCompare (HCAHPS metrics): Patients who gave 9 or 10: 69%; definitely recommend: 73% (Sample size: 300 or more (response rate: 29%); exact total not stated)
What patients say
Patients praise
- Some patients report friendliness and efficient staff during tests and check-in
- Nurses and doctors are sometimes described as listening and explaining well
- A majority of patients rate the hospital highly on 9–10 likelihood scale and would definitely recommend (based on survey metrics)
Common complaints
- Patient satisfaction metrics show low hospital experience scores (around 2 out of 5)
- Discharge information and responsiveness/communication areas appear weaker in survey breakdowns
- Individual gastroenterologist-related reviews include claims of not listening, rude/arrogant behavior, lack of compassion, and refusal to refer for second opinion
In patients' words
"“The absolute worst experience I have ever had at a doctors office… I found his ability to listen to what I was trying to tell him was totally absent.”"
— Vitals.com review excerpt for Dr. Maury K. Morrison (gastroenterology, Alexandria, LA)"“Though I did have to wait a bit for my scheduled test, the employees were friendly and efficient.”"
— MedicalRecords.com review excerpt for Rapides Regional Medical Center"“2 out of 5 Patient Experience Score… 2 out of 5 Overall Satisfaction with the hospital overall.”"
— Health US News hospital page for Rapides Regional Medical Center"“Rapid Regional Medical Center has a 2-star overall patient satisfaction rating… 66% of patients would definitely recommend this hospital.”"
— MomentaryLab summary (CMS HCAHPS-based) for Rapides Regional Medical CenterMore clinics in Alexandria
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