Inova Primary Care - Old Town
Family Medicine • Alexandria, VA
Ratings by platform
- Inova Official Website: 4.7 out of 5 (based on 7,370 ratings) (7370 ratings, 3386 comments)
- Top-Rated Health: 2.3 out of 5 (62 reviews)
What patients say
Patients praise
- Knowledgeable and attentive physicians
- Thorough examinations and professional bedside manner
- Convenience of on-site lab services
Common complaints
- Unprofessional and rude front desk staff
- Billing issues and concerns about charges
- Difficulties with appointment scheduling and cancellations
In patients' words
"Great visit with Dr. Dhakal. She and the entire Office Staff were professional, kind and welcoming. Dr. Dhakal is thorough, understanding and doesn't rush you."
— MapQuest User Review"The front desk is beyond unprofessional and they DO NOT care about the patients. It's clear they are only their for pay."
— MapQuest User Review"Dr. Sharon Malcom is great. Good bedside manner, helpful, and a good listener. She provides a through examination and has great referrals for things that go..."
— Yelp User ReviewMore clinics in Alexandria
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