Family Medicine Associates Alexandria – General Medicine in ...
Family Medicine • Alexandria, VA
Ratings by platform
- Birdeye: 3.6 out of 5 stars (122 reviews)
What patients say
Patients praise
- Knowledgeable and attentive doctors (specifically Dr. Vivian Lugo mentioned positively)
- Professional and courteous interactions during initial visits
- Helpful nursing staff
- Patients willing to travel significant distances to continue seeing their preferred providers
Common complaints
- Long wait times (frequently cited as running up to an hour late)
- Unpleasant or unhelpful front desk staff
- Concerns regarding quality of care and misdiagnosis by certain providers
- Difficulty communicating via phone/scheduling issues
- Billing disputes
In patients' words
"Great doctors and nurses, everyone is very nice."
— Birdeye review"This office is always running about an hour late. Always extremely unpleasant and unhelpful staff at the front desk. Very difficult to see the actual doctor when sick."
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