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CHRISTUS St. Frances Cabrini Emergency Room

Emergency Medicine • Alexandria, LA

★★☆☆☆2.0/50 reviews across 1 platforms

Ratings by platform

  • Yelp, RateMDs, MedicalRecords.com, CareTransparency, and various Medicare/CMS-linked review platforms: Average 3.3 stars across various third-party aggregator sites, with some sources reporting 2 out of 5 stars (Numerous individual user reviews across platforms like Yelp and MapQuest; CMS/HCAHPS data based on hundreds of survey responses)

What patients say

Patients praise

  • High patient satisfaction scores in some formal surveys
  • Instances of positive interactions with specific doctors and nursing staff

Common complaints

  • Long ER wait times
  • Reports of poor nurse communication and staff responsiveness
  • Concerns regarding care quality and medical errors
  • Allegations of unprofessional conduct or rudeness by staff
  • Security concerns for patient belongings

In patients' words

"don't believe the ER wait time of "8 minutes". Came in with chest pains, dizziness, and shortness of breath, 4 hours later still"

— Yelp review

"I nearly cut my thumb off, had to wait in the waiting room for at least two hours with my hand wrapped and shirtless"

— MapQuest/Yelp user review

"I have received and am still receiving excellent care. I have nothing but high praise for my Doctor's and nurse's."

— MedicalRecords.com user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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