Emergency Care
Emergency Medicine • Alexandria, LA
Ratings by platform
- Birdeye (Inova Emergency Room - Oakville): 4.3/5 (61)
- Birdeye/Google (MedStar Health: Urgent Care): 4.0/5 (1,448)
- Google My Business (Inova HealthPlex - Franconia/Springfield): 3.9/5 (268)
What patients say
Patients praise
- Professional, compassionate, and attentive medical staff
- Modern, clean, and well-maintained facilities
- Efficient intake and triage processes reported by many patients
- Effective, high-quality emergency and urgent medical care
Common complaints
- Long wait times in some instances
- Occasional miscommunication among staff
- Potential administrative or billing issues during discharge
- Inconsistent service speed despite estimated wait times
In patients' words
"The nurses treated my mother so well. Great bedside manors and they kept her spirits up. Service was excellent."
— Birdeye review for Inova Emergency Room - Oakville"I wouldn’t have been able to fill it since I was in such a bad state. If I ever have another medical emergency, I’ll drive the extra 30 – 60 minutes to somewhere better..."
— Unilocal review for Inova HealthPlex Emergency Care Center"Was seen extremely quickly (<5 min) and staff did several tests within an hour or two. Were able to make a diagnosis within a couple hours."
— Review for Inova Emergency Room - HealthPlex Franconia/SpringfieldMore clinics in Alexandria
Premier Urgent Care
Patients praise: fast service/short wait times for some patients · efficient online appointment system.
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