Rapides Heart and Vascular Specialists
Cardiology • Alexandria, LA
Ratings by platform
- US News Health: 4/5 (11 reviews)
- Healthgrades: 2.75/5
What patients say
Patients praise
- High appreciation for the clinical expertise and thoroughness of specific doctors, notably Dr. Karsan
- Compassionate and kind bedside manner reported for several providers
- Professional and helpful behavior noted among some staff members
Common complaints
- Difficulties with appointment scheduling and administrative organization
- Reports of rude or defensive staff behavior in some instances
- Issues with communication, including delays and difficulty reaching providers
In patients' words
"Dr. Karsan is the consummate professional with a great degree of skill and patience (bedside manner)... Both Dr. Karsan and his Team are always courteous and attend to me with respect, empathy and in a timely manner."
— Healthgrades user review for Dr. Karsan"Misdiagnosed me and had me on meds I didn't need. His office staff was not friendly and they were inept at booking appointments properly."
— Healthgrades user review for Dr. LandreneauMore clinics in Alexandria
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Patients praise: Physicians and providers are described as knowledgeable, caring, and professional · Staff are generally reported as courteous and friendly.
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Patients praise: fast service/short wait times for some patients · efficient online appointment system.
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Patients praise: Professional and knowledgeable podiatrists · Excellent bedside manner.
Robert Fontane, MD
Patients praise: Genuine concern for patient health · Effective diagnosis and treatment planning.
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