Primary Care in Albert Lea, Minnesota - Mayo Clinic Health System
Internal Medicine • Albert Lea, MN
Ratings by platform
- MedicalRecords.com: 3.1/5 (61 reviews)
- SeniorCare.com: 3.4/5
- Patient Satisfaction Survey (HCAHPS): 69% of patients definitely recommend the hospital (sample size of 300 or more)
What patients say
Patients praise
- friendly and professional staff in certain departments like eye clinic and physical therapy
- high percentage of patients report good communication with nurses and doctors
- many patients report they would recommend the hospital to others
- appreciation for the Mayo Clinic Nurse Line service
Common complaints
- long hold times for telephone inquiries
- concerns regarding misdiagnosis or quality of care in specific instances
- frustration with administrative processes such as appointment-only urgent care requirements
- instances of perceived impersonal or intrusive care experiences
In patients' words
"We love our pediatrician John Gryzbowski and all the pharmacy techs but they are the only reason we continue to go to Albert Lea medical center."
— MedicalRecords.com review"I have tried calling to cancel an appointment and I'm on hold for over 20 minutes. This is ridiculous."
— SeniorCare.com reviewMore clinics in Albert Lea
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