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Psychiatry & Psychology, Albert Lea - Mayo Clinic Health System

Behavioral HealthAlbert Lea, MN

★★★☆☆2.9/526 reviews across 3 platforms

Ratings by platform

  • US News & World Report (Psychiatry): 2/5 (8)
  • Healthgrades (General Hospital): 66% recommend (General Hospital) (N/A)
  • Vitals (Individual Psychiatrist): 3.3/5 (16)
  • Healthgrades (Individual Psychiatrist): 3/5 (2)

What patients say

Patients praise

  • Some patients report highly positive interactions with individual providers who demonstrate care and active listening
  • Appreciation for the thoroughness of evidence-based treatments when successfully implemented
  • Praise for the compassion and knowledge of the system's nurse line services

Common complaints

  • Reports of poor communication and feeling unheard by some providers
  • Concerns regarding long wait times and appointment availability
  • Instances of perceived intrusive or inappropriate questioning during non-psychiatric visits
  • Negative experiences with specific individual practitioners in emergency or mental health settings

In patients' words

"This was the worst mental health professional I’ve ever had the misfortune of seeing... She’s very aggressive and rude and very disrespectful and difficult to speak with."

Vitals review for an individual provider

"Dr.Hesler honestly has been one of the best psychiatrist I've ever had. He actually got to know me first before trying to assume I was crazy! ... You can tell he actually cares about his patients!"

Healthgrades review for an individual provider

"My second time they forced mental health questions on me when I was there for a sinus infection and it really made me very mad. I felt it intrusive, definitely unnecessary and probably a civil rights violation."

MedicalRecords.com review of the facility

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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