Urogynecology and Female Pelvic Medicine - Albany Medical Center
Urogynecology • Albany, OR
Ratings by platform
- Healthgrades (for Dr. Elise De): 4.0 out of 5 stars (based on 26 reviews) (26)
- Vitals (for Dr. Rebecca G. Rogers): 5.0 out of 5 stars (6)
- US News & World Report (for Pelvic Prolapse specialists in Albany area): 4 out of 5 stars (60)
What patients say
Patients praise
- Physicians are described as professional, kind, and caring
- High-quality clinical and surgical care reported by some patients
- Successful outcomes leading to improved patient well-being and confidence
Common complaints
- Long wait times on the phone for scheduling
- Difficulty scheduling appointments and obtaining timely responses to referrals
- Reported administrative disorganization and miscommunication
- Instances of perceived lack of empathy or poor bedside manner in some specific provider interactions
In patients' words
"She was very professional and answered all my questions and concerns in a clear and understandable manner. Her patient care is excellent, she was very kind, and I highly recommend her."
— Healthgrades (Dr. Elise De)"I really love the doctors here. They are kind, professional, and truly care about their patients. But the front office staff is another story entirely. I’m constantly put on hold for 20 minutes or more."
— LocalityBiz (Albany Obstetrics & Gynecology)"It took 3 weeks for her to review the referral, and I was the one who had to contact the office to finally schedule the appointment."
— Vitals (Dr. Erin C. Crosby)More clinics in Albany
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